Alpine Valley Theatre Rules

Alpine Valley Music Theatre has created a list of rules and policies to keep all attendees safe and ensure that every performance can run smoothly without interruptions. Familiarising yourself with these rules ahead of a performance is a great way to ensure your experience goes without a hitch!

Entry and tickets

Keep in mind that all guests will be required to present a valid ticket to enter the venue. You should keep your ticket with you as it may need to be presented upon request.

Safety and security

There are a few important safety and security rules for you to follow:

»  Bag checks: All bags are subject to a search when you enter the venue. Any prohibited items will not be allowed into the venue.

»  Permitted items: There are many prohibited items that you cannot take into the venue. These include weaponry of any kind, outside food and beverages, illegal substances, large umbrellas, professional cameras, and recording equipment. Note that the venue reserves the right to refuse entry at their discretion. 

»  Behaviour: Any disorderly conduct, including excessive alcohol consumption, abusive language, or fighting is not tolerated within the venue. If you engage in any of these, you may be removed from the venue. 

Smoking policy

If you are a smoker, please note that all smoking, including e-cigarettes and vaping devices, is only permitted within designated smoking areas. You can find these areas by asking an attendee or following relevant signage. 

Accessibility

Alpine Valley has several procedures and help available for guests who need additional assistance. You should contact the venue ahead of time if you have any questions or need to arrange assistance for special needs or accommodations.

Rules during a concert

»  Seating: You must sit in your assigned seat if you have one. If you have a lawn ticket, there are no designated places, but you should be mindful of others around you.

»  Photography & recording: Flash photography, video recording, and any live streaming are all prohibited during an event. It’s normal for people to take videos on their phones, however.

»  Restrooms: There are multiple restrooms dotted around the venue. You should always endeavour to respect cleanliness and dispose of waste properly. 

Emergency procedures

Emergencies happen now and then, so it is important to follow all instructions if something occurs. You should listen and adhere to the advice of venue staff and any relevant emergency personnel.

In the event of an evacuation, you should remain calm and mindful of other guests. Venue stewards and emergency personnel will usher you to relevant exits and ensure that everyone leaves the venue as quickly as possible.